Survivors Integrated Service

Our Survivors Integrated Service provides support and advocacy to former residents and survivors of Irish institutions living in London and the South East. The service is fully funded by Emigrant Support Programme (ESP) and is delivered at the London Irish Centre by a skilled and informed team with personal and lived experiences. The details of their roles within the service are below.

This professional, responsive and individualised service delivers high levels of emotional and practical support, using a holistic and strengths-based approach. The teamwork across the organisation to integrate people into activities and other appropriate services, including advocacy and external signposting to counselling, aiming always to achieve the best outcomes for those who require their service.

National Response Line

Our Response Line is a freephone service in which clear, up-to-date information is given to former residents of Mother and Baby Institutions and County Homes on the now-open Payment Scheme.  The response line is also open for signposting towards suitable emotional support and/or specialist counselling, for all former residents of Mother and Baby Institutions and County Homes.

Our Survivors Integrated Service wishes to serve survivors in a way that will make applications for the Payment Scheme as straightforward as possible.

This is an open, comprehensive service that operates on a basis of compassion and understanding and that values all survivors of Irish institutions and their lived experiences.

Our Response Freephone Line is 0800 519 5519. It is open 10am – 4pm every Tuesday, Wednesday and Thursday. Please note that our freephone can only be rang from within the UK.

Other organisations that support Irish survivors in Britain

Katie Doyle, Survivors Integrated Service Manager 

Katie leads the Survivors Integrated Service, whilst delivering support and advocacy to survivors of all Irish institutions. She is the primary point of contact for survivors accessing services at the London Irish Centre. Katie works one to one with survivors, delivering a high-level of emotional support where needed. Katie also delivers outreach to survivors across London and the South-East region, according to need, including home visits. She provides information on support and entitlements available to survivors, including emerging Irish government supports.

Contact Katie between 10am-4pm Tues-Thurs on 07947111493 or email her at [email protected].

Séan Kaluarachchi, Survivor Information Adviser

Séan delivers information to survivors of the Mother and Baby and County Homes Institutions in advance of the upcoming payment scheme. He provides information regarding the scheme via the freephone response line, along with appropriate signposting towards further support. Séan also assists Katie in collaborating with the partners and support networks that are central to the initiative. He is also focused on maintaining constant communication and inclusion within the survivor network.

Contact Séan through the Freephone Response Line on 0800 519 5519, every Tues, Wed & Thurs 10am – 4pm.

Anne-Marie Hennessey, Survivors Support Worker 

Anne-Marie provides practical and emotional support to our clients, including outreach visits where needed.

Roisin Power, Programme Coordinator 

Roisin delivers the social programme for the Survivors Integrated Service. This includes monthly social events, educational and wellbeing opportunities, and trips. Roisin also works on creating networks with other organisations to reach out to survivors not connected to the service.

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